အမြဲမေးလေ့ရှိသောမေးခွန်းများ

These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

At GoGoSimStore, we are committed to providing a smooth and reliable eSIM experience. Refunds will only be issued if the eSIM cannot be activated due to technical issues beyond the customer’s control.

Please note:

• Each eSIM can only be activated on one device at a time.
• If activation fails, a similar eSIM package may be reissued as an alternative.

To process a refund or replacement request, we require the following information:

1. A screenshot showing the ICCID (Go to Settings > General > About, then scroll down to find ICCID).
2. A full-screen screenshot of all installed mobile data plans
   (Go to Settings > Cellular or Mobile Data/Mobile Service).

Please ensure the screenshots are clear and complete to help us resolve your issue quickly.

For any issues or questions, feel free to contact our support team.